FAQ (Frequently Asked Questions)


Do L'Ouverture Travels tour costs include air?

In the costs listed on our itineraries the cost of international airfare is included, by a reputable airline. Sometimes, our itineraries do not include the air tickets to travel within the country you may be traveling, but we will let you know and offer them as options.


Can L'Ouverture Travels arrange air travel for my trip?

Yes. Plus, we will be able to recommend the most cost efficient, and time efficient air carrier for your trip.


Can L'Ouverture Travels book flights paid for with frequent flyer miles?

Unfortunately, we cannot help you book frequent flyer tickets. We can happily suggest you routing and flight numbers that will be the best fit for your trip, but if you want to use you frequent flyer number you have to purchase the tickets directly with the airline.


Do I have to have L'Ouverture Travels take care of my airline tickets?

No. You can book and buy your airline tickets any way you prefer. We would still recommend you to use our services, since we will always try to find the best rates for you.


Is it cheaper to get my tickets through L'Ouverture Travels or on my own?

Usually we have access to better fares than you can get on your own. We are consolidators and source at these fares at bulk rates. However it should be noted that consolidator tickets whilst saving you money often have conditions associated with them.


Why should I book air through L'Ouverture Travels?

One benefit of making your air reservations with us is that we are able to understand your needs whilst arranging your travel itinerary. We are characterized for adjusting the entire itinerary to you wants and needs, we personalize every trip plans. Our travel consultants will be able to suggest the best airlines with the most flexible conditions for your travel, and also give additional benefits like double frequent flyer miles. We also monitor the travel itinerary right up till the time that you have returned home, and are able to advise of any changes that the airline may make. Finally, we know every airline and will always recommend the most reliable, the ones with the best time records and the ones that are more passenger oriented.


What air reservation problems should I expect?

If you are planning on traveling during any holiday period, it is advisable to plan well in advance. Generally 3-6 months ahead is advisable when booking a tour, so that we would be able to source availability on the air, and well as the land itinerary. Also you would be able to get the best deals within this period. Closer to departure in holiday period, airlines often "close out" availability on cheaper fares, and you may also find the accommodation of your choice is full. However, if you are looking for a late getaway, we would still be delighted to assist in your travel plans.


How can I book my air most efficiently?

You can book your tickets using a debit card, or credit card* through the bookable website


Once I book, how soon must I pay for my air ticket?

This varies with the ticket and airline, and full terms and conditions can be found at the back of the itinerary you receive, when you book your trip.


Can L'Ouverture Travels provide discounts on Business and First Class Fares?

We are able to offer the best discounts of economy, premium economy, business, & first class.


What insurance should I consider for my air ticket?

It is advisable to take out insurance, especially as it forms such as small part of the holiday expense. Insurance will cover you for land and air costs, in most circumstances. Our recommended trip insurance includes baggage insurance to include losses not covered by the airlines as well as trip interruption which may entail repurchasing tickets or obtaining reimbursement for overnight accommodation.